News
Christmas calendar brings tips on sustainable purchases
Prague,
From December 1 to 24, a special Christmas calendar for consumers will show how to help protect the life on the planet when shopping. On Facebook and Twitter, the European Consumer Centres Network will issue 25 tips for more sustainable online shopping, travel and gastronomy. The last 25th tip will be a Christmas bonus. At the online held Consumer Day conference held on 1 December under the German EU Presidency, an…
Centres have already helped more than a million consumers
Prague,
Prague (November 20, 2020) More than one million consumers have used the services of the European Consumer Centres Network (ECC-Net) in its 15 years of existence. Lawyers from 30 countries help consumers resolve cross-border disputes with entrepreneurs from other EU countries, the UK, Norway and Iceland free of charge and provide information on consumer rights in the single market. A record 90,000 people contacted…
Coronavirus in Europe: What rights do I have when travelling?
Prague,
At present, according to the declared crisis measures of the Government of the Czech Republic, it isn’t possible to cross national borders unless reasons for any of the exceptions are met. However, is it possible to cancel stays that have already been booked without the need to pay cancellation fees? This question is not so easy to answer, because it always depends on whether you have ordered package travel, or…
How to behave sustainably as a consumer
Prague,
To reduce their footprint on the environment, consumers can, for example, buy local food, pick up online ordered goods in stores or dispensaries, choose to repair rather than exchange claimed goods, rather borrow than buy some items, and take their own shopping bags, bottles and soaps when travelling. These tips on how to act sustainably as shoppers and passengers are provided by the European Consumer Centres…