News
ECC: Seven tips how not to be cheated on vacation
Praha,
When on vacation many people lose attention and are less cautious as regards unfair conduct of sellers of goods or providers of services. The European Consumer Centre offers seven tips what to be aware of and how not to get cheated when travelling across Europe. Accommodation Did you arrive at a hotel and the ordered apartment is not provided? Is it smaller or with different than advertised view? You shall ask for…
How to pay safely for Christmas presents online
Praha,
Some consumers are afraid of losing their money when shopping online abroad. The European Consumer Centre advises to pay with cards or via electronic payment systems because they provide a good level of protection for the consumer. “It is important not to use bank transfers for payments if possible. There aren’t many possibilities to get money back when goods are not delivered or when consumers become victims…
Non-delivery of presents paid online? You can get your money back
Praha,
Some people get frustrated within the last week before Christmas because presents they ordered and paid online haven’t been delivered yet. Uncertainty increases especially when sellers don’t respond to requests for reimbursement. However, if consumers paid with card, they can get their money back. The European Consumer Centre’s Network advises to ask the bank who issued the card. „Payment card providers offer the so…
What to beware of at Czech Christmas markets
Praha,
Before travelling to Christmas fairs in the Czech Republic, foreign consumers should read the following practical tips, advice and warnings relating to possible behaviour of some vendors. Czech Christmas markets usually have a calm atmosphere. A number of various hand-made products from local entrepreneurs can be bought there, including wraths, candles, decorations, leather and other products, as well as mulled wine…