Articles
ECC Network identity theft
The European Consumer Centre Czech Republic warns consumers against fraudulent messages that have recently been spreaded via email and communication apps. Their authors claim to be employees of the European Consumer Centres Network (ECC-Net) or specific national centres, including the Czech one. They use fake “legal experts” names, titles, logos (this year relating to the 20th anniversary of the network)…
Holiday with a rental car? Get ready before you turn the key
Renting a car on holiday abroad can be a practical solution for exploring places off the beaten track. However, it still happens that when consumers return home, the car rental company does not refund their alleged deposits or deducts money from their credti card for alleged damage to the car body. Practical examples show that preparedness and diligence when picking up and returning the vehicle can play a key role…
Dating online should be safe
Online dating is a common practice nowadays. However many people fall victim to unfair practices when looking for love. Some websites, including those based outside of the EU, for example in Switzerland, continue to lure users with trial memberships and promise “verified” profiles. In reality, however, they often just want people to sign up to pay high fees for automatically renewed memberships. Find out…
Christmas: social networks and “mystery boxes”
Shopping via social networks such as Facebook, Instagram or TikTok is becoming increasingly popular. However, stylish advertising, videos and attractive product photos can confuse buyers, which is exploited by unfair sellers, mainly from non-European countries, and by fraudsters with no intention of shipping any goods or sending products of a completely different quality than advertised. How to spot them and not be…