News
Avoid problems with timeshare
Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays or at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult to change. A new report and tips for consumers from the European Consumer Centres Network (ECC-Net) can…
Spanair suspended operations
Spanair advises on its website on 28th January 2012, that all flights were cancelled. According to Spanair's Twitter profile @spanairinformac ECC-Net informs consumers about the current state of play. Latest information We would like to inform you that the airline's website with an online form to communicate your credit is already available. Those passengers who had to fly between the January 27 and the…
Holiday World 2012: ECC informs about your rights when travelling in the EU
What care is your air carrier obliged to provide you with when your flight is cancelled or delayed? What is good to know before you rent a car? How to claim goods in the EU? You will learn about it if you come to the fair Holiday World 2012 at the Praha-Holešovice fairground from Thursday February 9 to Sunday February 12 and if you visit the CZ ECC's stand. Foro several years, there have been unified rules for…
The new ECC CZ web page
The European Consumer Centre Czech Republic has prepared its new web page. We believe that its content and structure will help you find answers to your questions and find solutions of your consumer problems with traders from other countries of the European Union, Norway and Iceland. ECC CZ operates by the Czech Trade Inspection Authority which co-finances its activities together with the European Commission.