Thousands of football fans will go to Poland and Ukraine for the UEFA EURO 2012. How much will they pay for fuel, public transportation or meals in restaurants? How to claim goods? How is it with alcohol at the stadiums? You can find answers in the information kit by the European Consumer Centres' Network.
Before the London Olympic Games we warned against unauthorized sellers of tickets. The Norwegian company Euroteam was one of these sellers and the Norwegian Ombudsman has decided to file the company a fee of about 175.000 Euro for selling tickets for the London Olympics. This is one of the reasons why the company faces bankruptcy. People who paid in advance for tickets which were not delivered or were not accepted…
At nearly 30 European airports, the Day of Air Passenger Rights will be held on July 4, 2012. From 9 a.m. to 3 p.m., passengers at the departure hall of Terminal 2 of the Prague Airport will receive information about what their rights are and how to proceed in case of flight delay or cancellation, and how to enforce their rights when luggage is damaged and so forth. The event at the PRague Airport is organized by…
Consumer Scoreboard shows where consumer conditions are best in Europe Brussels, 29 May 2012 – The spring Consumer Scoreboard published today on the occasion of the European Consumer Summit 2012 shows that in 2011 for the second year running after the fall in 2009 there were improvements in many EU countries. Consumer conditions are measured e.g. by consumer trust in authorities, retailers and consumer organisations…