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EUROBasket in Slovenia – a guide for fans

Basketball moves to Slovenia where the European Championships will start on September 4, 2013. ECC Slovenia has prepared a special guide for foreign fans that provides useful information on guaranties when purchasing goods, transport services, healthcare etc. The guide is available here.

Air Passenger Rights Day at Brno Airport

What are your rights when flight is delayed or cancelled and when luggage is damaged, delayed or lost? You can find out at the Brno Airport on Wednesday December 11. European Consumer Centre will provide you with elemantary information at its stand at the departure hall from 1.30 p.m. to 7 p.m. More information on air passenger rights can be found here.

Vis majeure? You are entitled to partial refund of the train ticket price

Rail passengers are entitled to a partial refund of the price of their train ticket in the event of significant delay, even where that delay is attributable to force majeure, as found recetly by the Court of Justice of the EU. Carriers cannot rely on rules of international law which exempt them in cases of force majeure from paying compensation for loss suffered as a result of delay to avoid their obligation to…

We advice consumers at Holiday World

Especially air passenger rights belong among the most interesting information for visitors of the travel trade fair Holiday World in Prague where the ECC Czech Republic has its stand from February 20 to February 23, 2014. If you have questions concerning your right in the internal market or your particular dispute with a trader based in other EU country, Norway or Iceland, come along. You can also compare offers of…