Press releases
Centres have already helped more than a million consumers
Prague,
Prague (November 20, 2020) More than one million consumers have used the services of the European Consumer Centres Network (ECC-Net) in its 15 years of existence. Lawyers from 30 countries help consumers resolve cross-border disputes with entrepreneurs from other EU countries, the UK, Norway and Iceland free of charge and provide information on consumer rights in the single market. A record 90,000 people contacted…
How to behave sustainably as a consumer
Prague,
To reduce their footprint on the environment, consumers can, for example, buy local food, pick up online ordered goods in stores or dispensaries, choose to repair rather than exchange claimed goods, rather borrow than buy some items, and take their own shopping bags, bottles and soaps when travelling. These tips on how to act sustainably as shoppers and passengers are provided by the European Consumer Centres…
European centre helps consumers more frequently
Prague,
Increasingly more people use the services of the European Consumer Centre Czech Republic. During the past two years, their number increased from 1,117 in 2016 to 2,849 last year. Consumers asked for free-of-charge information and direct assistance in resolving their disputes against traders from other EU countries, Norway and Iceland. Success rate in out-of-court resolution of cross-border cases was 46%. The network…
Christmas markets in Europe: beware of prices and pickpockets
Prague,
(Prague, December 7, 2018) Enjoying the smell mould wine and burning wood, it is good to think about several things to avoid at Christmas markets. What to beware of and which tricks can be used by sellers and pickpockets? Get some advice from the European Consumer Centre Czech Republic. Increasingly more people are interested in visiting Christmas markets in Vienna, Dresden, Krakow, Bratislava and many other places…