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Air Berlin: Claims for compensation and special offers for EU travellers

Air Berlin insolvency proceedings were initiated on November 1th.  Other airlines, as Lufthansa, offer air passengers whose return flights were cancelled new  tickets at half price. Where and how can consumers assert their claims? Consumers can assert their claims under the scope of the current insolvency procceedings. The requests must be submitted to the insolvency administrator until 1st February 2018. The…

Air Berlin cancelled flights – how to get your money back

Insolvency procedure within the Air Berlin Company started on August 15 and in the consequence there are limitations regarding collection of claims. Debts incurred before this day, including refunds of flight tickets sold before this day, cannot be recovered by the carrier out of the insolvency procedure. Flights purchased on August 15 and later can be refunded in standard procedures.

Ryanair customers may have the right for 250 euro compensation

(Praha, 19. 9. 2017) Irská letecká společnost Ryanair oznámila, že pro nejbližší dny ruší několik spojů mezi českými letišti a zahraničními destinacemi. Většina lidí má být přepravena jinými lety této společnosti, ale cestující mají také právo na odstoupení od smlouvy a vrácení peněz, v některých případech i na náhradu škody ve výši 250 až 600 eur.

3 Star Hotels Classification in Europe – ECC-Net survey

In 2010, the ECC-Net made a survey on 3 stars hotel classification in the EU. The results showed that the classification differs from one country to another. We offer you the results of the survey here so that you can better realize what services and what differences you might expect.